This has been stripped down and re built after each part has been cleaned and polished. It retains its original long line in with curly section. I have fitted this with an essential electronic microphone to bring the speech quality up to modern standards. this is the pulse dialling 10 button model and so should not be used on TalkTalk lines. This has a very common crack on the handset as shown in one of the pictures. This is not from abuse but they have a metal insert to hold the ear part on and the metal expands and contracts at a higher rate than the plastic and over time creates this crack. It will work perfectly on BT lines and most other suppliers. Ideal to call friends and family but not if you want to use services that may want you to press numbers for extensions etc. I can make a dial label with your information at no extra charge.