Welcome
Thank you for taking the time to browse our shop. We have many standard items as well as some very rare and collectable ones. Some items will not be able to be restocked and so make sure you don't miss them.
GUARANTEE
All our telephones come with a life time of ownership conditional guarantee. See terms and conditions below for full details.
TERMS AND CONDITION
1 We have now updated our guarantee to cover the life time of your ownership. We will repair any fault free of charge that may develop over the life time of ownership. This will not cover mouldings fabrics or finishes but will cover any electrical or mechanical fault that may develop under normal use. The telephone must have been sold as a working and not as a collectors not working item. The fault will be repaired but if you require it to be restored in anyway this will be chargeable. It will require you to produce a genuine invoice number and proof of identity will also be required. It will not include any postage and packing costs which will be your responsibility both to and from our address. This will not be transferable to anyone other than the name on the invoice. This guarantee will be terminated if “Antique Telephones” is sold or ceases trading.
2 Packing must be kept for this period to enable the return to us in perfect condition. Any damage in transit will be at your risk. Postage charges to us will be at your expense but we will pay for the return post to you.
3 If the fault cannot be repaired we will replace the item with one of a similar value.
4 If the item is not at fault but will not work with your exchange we will offer a full refund on the cost of the item. Packing must be kept for this period to enable the return to us in perfect condition. Any damage in transit will be at your risk. Postage charges to us will be at your expense.
5 We can process credit and debit cards using our secure online payment checkout or over the telephone.
You can send a personal cheque made payable to Neil Carpenter to be cleared by our bank before the items are sent out. (14 Days from entering our account)
Bank transfer around 4 days. Contact us for the sort code and account number.
Cash by special delivery at your risk.
Collection with a cash payment only by prior arrangement.
Please read the conditions very carefully and if you are unhappy with any aspect of them you must not continue with your purchase.
Many Thanks
We reserve the right to cancel any purchase made and for any reason we see fit. Cheques must be made payable to Neil Carpenter and cleared in our bank account before any item is sent out. PayPal may be used under certain conditions that must adhered to. You must email if you wish to use this service so that you know what they are and if we can allow you to go ahead. Full checks will be made on every purchase which may include us contacting you by telephone to verify all your stated details. We may have only one of an item in stock and therefore due to the updating of the website, on a daily basis, the item you have selected may already have been sold. In this case we will notify you as soon as possible with no obligation to us, to supply another one.
